Solutions
THE CONTENTSPHERE
CONTEXTUAL MULTI-DOMAIN MDM: PERSONALISE COMMUNICATION
CONTEXTUAL MULTI-DOMAIN MDM: PERSONALISE COMMUNICATION
Transmit the right message over the right channels to the right person at the right time – in times of digitisation, this is both a company’s greatest opportunity and challenge when it comes to successful business and marketing. This means: the more channels, the more personalised the message and the greater the product range, the more variables you need to consider when tackling the seemingly banal task of transmitting a single piece of coherent information. A challenge, that nowadays cannot be overcome without an efficient, contex-based product data management.
Create optimum customer experiences – in a complex digital world
As there are more and more variables that represent the context of any digital message, the complexity of managing customer, master and product data continues to grow exponentially. Meaningfully contextualised and personalised messages and product presentations are essential in order to provide an optimum digital customer experience for your target groups. Yet, this is a challenge that has long since become impossible to resolve manually, for you have to consider various aspects during the individual personalisation, including
- personal factors (e.g. age, interests and purchase history);
- technical aspects (device used, search and consumer behaviour);
- local conditions (geolocation, language region, season, etc.).
SOLUTION OVERVIEW
THE CONTENTSPHERE CONTEXTUAL
PROVIDES THE FOLLOWING BENEFITS:
PROVIDES THE FOLLOWING BENEFITS:
Sales and profit growth
Presenting the precisely matching offer to every customer and interested party at no additional expense and minimising returns will boost your sales figures.
Cost savings
Fully-automatic, efficient processes across various departments as well as the use of self-service portals for suppliers and customers result in noticeable cost savings.
Shorter time-to-market
Access all the required information in different data formats and automatically compare, combine and present the data in real time.
Higher customer satisfaction
Make your customers happy with demand-based personalised contact and customised service.
Optimised data quality
Eliminate data silos and create integrated, tested and consistent records from a single source.
Consistent terminology
Profit from integrated, professional translation management.
YOU CAN FIND OUT AND DISCOVER MORE HERE
PRODUCT COLLATERALS
CONTEXTUAL MULTI-DOMAIN MDM
Create optimum customer experiences in a complex digital world
PRODUCT COLLATERALS
ONBOARDING PORTAL
Guarantee optimum data quality right from the moment of import
HOW CAN WE SUPPORT YOU?
We look forward to working together with you to develop a successful solution for your specific requirements and challenges. Let us know the best way to contact you.